Who we are
Our website address is: https://skygatekandy.com.
At Hotel Sky Gate Kandy, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your information when you use our website or stay at our hotel.
Information We Collect
We may collect personal information from you when you make a reservation, check-in at our hotel, or use our website. This information may include your name, contact details, payment information, and any other information necessary to fulfill your reservation and provide you with the best possible service during your stay.
We may also collect non-personal information such as your IP address, browser type, and operating system when you use our website.
How We Use Your Information
We may use your personal information to process your reservation, communicate with you about your stay, and provide you with any additional services or amenities you may require. We may also use your information to personalize your experience and improve our services.
We may use your non-personal information to analyze website traffic and usage patterns and improve our website’s functionality and design.
Disclosure of Information to Third Parties
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or necessary to fulfill your reservation or provide you with the best possible service during your stay.
We may share your information with trusted third-party service providers such as payment processors, IT support providers, and marketing agencies who assist us in delivering our services to you.
Security of Your Information
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to access, correct, or delete any personal information we hold about you. You may also withdraw your consent for us to use your information at any time. To exercise your rights or for any questions or concerns about our privacy policy, please contact us using the information provided below.
Changes to Our Privacy Policy
We reserve the right to update or modify this privacy policy at any time without prior notice. Any changes to this policy will be posted on our website, and we encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our privacy policy or the use of your personal information, please contact us at skygatekandyhead@gmail.com.